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Reservations and General Enquiries: 01539 734000

Our clients say…

  • I wanted to drop you a line and express my delight with how the afternoon went. Of course one of the hardest things to do is to get the planning right and I must thank yourself and Nicola for your prompt responses to my questions. I am by no way an expert in planning these kind of things but with guidance from yourselves it was made very easy and the little touches that I would never have thought of made a big difference. On the day, the fantastic job done by Christine made everything run very smoothly, everyone was so nice and the bar staff were so polite and friendly. The catering was exceptional and I would like you to pass on to the chef how everyone commented on how lovely the whole menu was. Again, thank you for helping me and guiding me with the choices. From young to old everyone enjoyed it. You and the whole team at Castle Green Hotel should be very proud of the way you are able to offer such a great service that makes everyone feel comfortable. The fact that nobody left early is testiment to a really nice event. There were a few people there that were asking questions relating to booking events with you and I was happy to endorse and encourage them to pass the good feed back on you and your team. Once again, Please pass on our sincere thanks to all that had any part in our two daughters wonderful Christening Party.

  • The whole weekend was a huge celebration for us and our family and we were all looked after wonderfully for the whole time. Special thanks to Christine and her team for the lunch on Saturday for working so efficiently and for setting the room up so beautifully. The terrace was very popular for those brave souls who spent time out in the (very) fresh air. Thanks for the suggestion of an activity table for the children. I would not have thought about that and it was very popular - no boredom, tantrums or tears! Your meticulous organisation, suggestions and recommendations made it a very happy and memorable occasion for us and we are very grateful to all of you for making it so.

  • Thank you so much once again for hosting St John's Hospice Annual Ball at Castle Green. The Feedback received from guests after the event was absolutely fabulous. The Kitchen Brigade came up trumps once again – delivering an exceptional menu on a low budget – well done Justin, Mark & Team. I cannot fault the team behind the scenes, Liz, Janine & Nicola guiding me through the process (or a gentle kick when I needed one). Always striking a friendly professional balance, with great sense of humour, passion for Castle Green and pride in their work. As always Christine in the Function Suite and her team, always obliging, a calm influence and nothing too much trouble. Jonathan on the bar was really exceptional anticipating customer needs and very pro-active. My Tim – you have got it all! So, don’t fix what isn’t broken! We raised a whopping £13,506 on the night and have already booked for next year’s event. On behalf of patients, their families, volunteers and staff – thank you for your continued support.

  • From start to finish you guys have made it easy for me to put this event together. Nothing has been too much trouble and you both made the planning stages of this event very easy and stress free. I felt confident coming into the hotel on Saturday that we had covered all bases. I would also be grateful if you could pass my thanks on to all of the staff. Particularly Christine and Mark. The event went smoothly without any hiccups and I know that this is largely down to these guys running it all on the night. The food was also fantastic, so again please pass on our thanks to the kitchen, in fact I could have eaten the panna cotta ten times over. Lastly I just wanted to let you know, from the minute I walked into the hotel to the minute I walked out of the hotel, every single member of staff that I came into contact with was smiling and helpful. I cannot fault one thing, you guys must be really proud of your hotel and of the service you offer. I shall certainly not hesitate in recommending you guys.

  • I am emailing to say that John and our guests had a great evening at The Castle Green last night. The staff who looked after us were fantastic - they could not have been more helpful or pleasant which really contributed to the enjoyment of the evening. The quality and variety of the food provided was fantastic and received numerous positve comments. I want to thank you all for helping to make our evening so successful and memorable and would be grateful if you could pass on our thanks to all the staff involved including the Chef and kitchen staff. (Incidentally our relatives who stayed over at the hotel also expressed how impressed they were with the friendliness and helpfulness of the staff and the quality of the breakfast). We look forward to using the facilities at the Hotel again and will be recommending you all to others.

  • Immense thanks to you for making the planning so easy and to the restaurant staff for the evening itself. The food was superb and enjoyed by everyone of us and the waiters themselves could not have looked after us more professionally.

  • First of all congratulations on all your awards this year truly deserved by all the team. Last nights celebrations once again provided an amazing evening of fabulous food, fun and a fantastic finale to the festive season.

  • Many thanks to Nicola for all her help with the lunch. Everyone thoroughly enjoyed their day and it has been a pleasure working with you. Thank you to Christine and her staff for her help on Sunday.

  • This was the best venue I have had our team meeting over the last ten years. Brilliant facilities, attention and care by the staff, nothing but praise. The hotel certainly lives up to its reputation for being friendly, well organised and with good facilities and food. Was extremely impressed from day one right up until I left. Conference facilities were second to none.

  • All staff very friendly and met you with a smile. One of the best hotels we have stayed in.

  • Conference hosting by David was always excellent with every need anticipated met. Also nice for MD/Managers coming round to check everything ok.

  • Everything was spot on including the rooms, food & live band at the party night, breakfast and general friendliness of the staff. All of our group had a great time & I am in the good books for choosing the Castle Green for our xmas function this year!!I

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